Streamingo Solutions Private Limited — Privacy Policy

This Privacy Policy applies to the website https://deeplabel.app

https://deeplabel.app recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://deeplabel.app and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

https://deeplabel.app is a property of Streamingo Solutions Private Limited, an Indian Company registe#e14c2f under the Companies Act, 2013 having its registe#e14c2f office at #42,2nd Main, Vyalikaval, Bangalore-560003.

Information we collect

Contact information. We collect your name, email, phone number, at the time of account creation on our Website.

Payment and billing information. We might collect your billing name, billing address and payment method when you submit a purchase request on our Website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment gateway partner, however we have not integrated with any payment gateway partners as of the day of document generation, December 20th 2023.

Information you post. We do not collect information you post in a public space on our website or on a third-party social media site belonging to https://deeplabel.app.

Demographic information. We do not collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for an account on our Website . We also collect information if you post a comment on our websites or ask us a question through our platform support contact forms.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a support case raised on our software platform.

We use information to respond to your requests or questions. We might use your email information to confirm your registration on our software platform or for answering support queries.

We use information to improve our products and services. We might use your information to customize your experience with us, or for taking feedback on new features we develop.

We use information to look at site trends and customer interests. We may use your information to make our website and products better.

We use information for security purposes. We may use information to protect our company, our customers, or our website.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications. We might send you emails about new product features that may be of interest to you.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We do share information with vendors or payment processors or transactional message processors. Some vendors may be located outside of India.

We will not share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a product complementary to our software offering.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email support@streamingo.ai. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Vinay T.S.

#42,2nd Main, Vyalikaval, Bangalore-560003

Email: support@streamingo.ai

If you have any questions about this Policy or other privacy concerns, you can also email us at founders@streamingo.ai

Updates to this policy

This Privacy Policy was last updated on 20th December 2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.